OpenLiteracy’s Privacy Policy
Last Updated: June 23, 2026
Welcome to the website (the "Site") of OpenLiteracy, LLC ("OpenLiteracy"). OpenLiteracy operates a website offering reading tutoring services and educational materials.
This Privacy Policy describes how OpenLiteracy collects, uses, and discloses information from visitors and users of our Services. It also describes your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the California Invasion of Privacy Act (CIPA), and CalOPPA.
If you are visiting from the European Union or European Economic Area, please also read the section "Additional Information for Users in the European Economic Area."
Information We Collect
Information You Provide
When you interact with our Services, we may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Zip code or city and state
Payment information (processed by our payment processor; we do not store full card numbers)
Information provided through reviews or inquiries
By voluntarily providing this information, you consent to our use of it in accordance with this Privacy Policy.
Information Collected Automatically
When you visit our Site, certain information is collected automatically by our platform (Squarespace) and any third-party services we use. This may include:
IP address and general location
Browser type and operating system
Pages visited and time spent on pages
Referring URLs
Device identifiers
Third-party services that may collect data on our Site:
We use Google Analytics to understand how visitors use our Site. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on the Site. We have a data processing agreement in place with Google. For more information, see Google's Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Squarespace, our website platform, also collects certain data as part of hosting and operating the Site. Please review Squarespace's Privacy Policy for details on their data practices.
Cookies and Tracking Technologies
We and our third-party service providers use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us operate the Site and understand how it is used.
We use the following categories of cookies:
Strictly necessary cookies: Required for the Site to function. These cannot be disabled.
Performance/analytics cookies: Help us understand how visitors use the Site (e.g., pages visited, time on site). These are only set with your prior consent.
Functionality cookies: Remember your preferences and settings.
Targeting/advertising cookies — Used to deliver relevant advertising. These are only set with your prior consent.
Your consent is obtained before any non-essential cookies or third-party tracking scripts are activated. You may withdraw or change your consent at any time via the "Cookie Preferences" link in our Site footer.
You may also control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.
How We Use Your Information
We use the information we collect to:
Provide and improve our tutoring services and educational materials
Process payments
Respond to your inquiries
Send service-related communications
Send promotional emails or newsletters (where you have opted in)
Analyze Site usage to improve performance
Comply with legal obligations
How We Share Your Information
We do not sell or share your personal information with third parties for cross-context behavioral advertising purposes.
We may share your information in the following limited circumstances:
Service providers: Third parties that help us operate the Site and deliver services (e.g., payment processors, email platforms, website hosting). These parties are contractually restricted from using your data for any purpose other than providing services to us.
Platform providers: Squarespace, as our hosting platform, has access to data collected through the Site per their privacy policy.
Analytics providers: We use Google Analytics, with whom we have a data processing agreement. Google Analytics may receive information about your visit subject to Google's privacy policy.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal requirements — We may disclose your information when required by law or to protect our legal rights.
California Privacy Rights
CalOPPA
Under California Civil Code § 1798.83, California residents may request information about the categories of personal information we share with third parties for direct marketing purposes. To make such a request, contact us at compliance@openliteracy.com.
CCPA / CPRA
OpenLiteracy does not meet the revenue or data-volume thresholds that trigger mandatory CCPA/CPRA compliance obligations. However, we respect the spirit of these laws and extend the following rights to all California residents as a matter of policy:
Right to know: You may request information about the personal data we have collected about you.
Right to delete: You may request deletion of your personal data, subject to certain exceptions.
Right to correct: You may request correction of inaccurate personal data.
Right to opt out: Although we do not sell or share personal information for advertising, you may contact us to confirm this or to opt out of any future data sharing.
Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, contact us at compliance@openliteracy.com.
CIPA — California Invasion of Privacy Act
We are aware of obligations under California Penal Code § 631(a). We obtain your consent before activating any third-party scripts or tracking technologies that transmit information entered on our Site to external parties. Non-essential scripts are blocked until you have provided affirmative consent through our cookie consent mechanism.
Global Privacy Control (GPC)
We honor the Global Privacy Control browser signal. If your browser transmits a GPC signal indicating you do not wish to be tracked, we will treat this as a request to opt out of any sale or sharing of your personal information.
Additional State Privacy Rights
The following rights apply to residents of the listed states. To exercise any of these rights, contact us at compliance@openliteracy.com.
Colorado (CPA), Connecticut (CTDPA), Virginia (CDPA), Texas (TDPSA), Oregon (OCPA), New Jersey (DPL), New Hampshire (DPA), Nebraska (DPA), Montana (MCDPA), Iowa (CDPA), Delaware (PDPA), Utah (UCPA)
Residents of these states may have the following rights regarding their personal data, to the extent required by applicable law:
Right to access: Request confirmation of whether we process your personal data and obtain a copy of it.
Right to correct: Request correction of inaccurate personal data.
Right to delete: Request deletion of personal data we hold about you.
Right to data portability: Request a copy of your personal data in a commonly used, machine-readable format.
Right to opt out: Opt out of the processing of your personal data for purposes of targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. We do not sell personal data or use it for targeted advertising or profiling.
Right to appeal: If we decline to act on your request, you may appeal that decision by contacting us at compliance@openliteracy.com. If your appeal is denied, you may submit a complaint to the attorney general or relevant data protection authority in your state.
Nevada (NRS 603A)
Nevada residents may opt out of the sale of their personal information. We do not sell personal information. To submit an opt-out request nonetheless, contact us at compliance@openliteracy.com.
Children's Privacy
OpenLiteracy does not knowingly collect personal information from children under the age of 13 without verifiable parental consent, as required by the Children's Online Privacy Protection Act (COPPA). If you believe we have inadvertently collected information from a child under 13, please contact us at compliance@openliteracy.com and we will promptly delete it.
Our tutoring services may be used by or on behalf of minors. In those cases, we rely on parents or guardians to provide any required personal information and to consent on behalf of the child.
Do Not Track
We honor the Global Privacy Control (GPC) signal as described above.
Data SecurityWe take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Policy, or as required by law. When information is no longer needed, we delete or anonymize it.
Links to Third-Party Sites
Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date, and where appropriate, we will notify you by email. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
Additional Information for Users in the European Economic Area
Controller: OpenLiteracy, LLC, 119 Springhouse Lane, Pittsburgh, PA 15238
Lawful Basis for Processing: We process your personal data on the following bases:
Your consent
Performance of a contract with you
Compliance with a legal obligation
Our legitimate interests (e.g., improving our Services), where not overridden by your rights
Your Rights: EEA residents have the right to access, correct, delete, restrict processing of, and port their personal data, and to object to processing or withdraw consent at any time. To exercise these rights, contact compliance@openliteracy.com. You also have the right to lodge a complaint with your local data protection authority.
International Transfers: If we transfer your data outside the EEA, we do so using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
OpenLiteracy, LLC 119 Springhouse Lane, Pittsburgh, PA 15238. compliance@openliteracy.com